November 27th, 2010 → 9:33 pm @ John M Perez
Kraig Swensrud shows a live demonstration of Salesforce Chatter, depicting how every employee in your company can benefit from real-time enterprise collaboration. Chatter Launch – Part 3 of 7
November 27th, 2010 → 9:31 pm @ John M Perez
Andy Brown, the Managing Director, Head of Strategy, Architecture and Optimization at Bank of America shares his thoughts on enterprise class cloud computing. Part 8 of 8 from the Cloudforce Event, held in New York City March 23rd 2009. www.salesforce.com
November 27th, 2010 → 9:31 pm @ John M Perez
Service Cloud 2 es una solución con base total en la Nube que ofrece una moderna atención al cliente. Incluye los canales tradicionales de atención al cliente como el teléfono, el email y el chat, y los combina con los canales más novedosos y de rápido crecimiento para la atención al cliente, como el autoservicio, la búsqueda en línea y las comunidades de redes sociales. Esta demo presenta funciones como Agent Console, Salesforce Knowledge (para comerciales ya través de búsquedas de Google), Customer Portal, Salesforce Chatter y Salesforce for Twitter.
November 27th, 2010 → 9:31 pm @ John M Perez
Marc Benioff, Chairman and CEO of salesforce.com and Om Malik, founder and Senior Writer for GigaOM, discuss the real-time cloud at GigaOm’s Structure ’09 conference. www.salesforce.com
November 27th, 2010 → 9:31 pm @ John M Perez
Marc Benioff and Kraig Swensrud, VP of Product Marketing demonstrate Salesforce.coms latest innovations for the Sales Cloud: Content Library and Opportunity Genius. Part 2 of 8 from the Cloudforce Event, held in New York City March 23rd 2009. www.salesforce.com
November 27th, 2010 → 9:31 pm @ John M Perez
Marc Benioff talks about building your own cloud computing applications on the force.com platform. He is joined by Narinder Singh from Appirio, a Salesforce.com Implementation Partner. Part 5 of 8 from the Cloudforce Event, held in New York City March 23rd 2009. www.salesforce.com
November 27th, 2010 → 9:31 pm @ John M Perez
Marc Benioff introduces Salesforce.coms strategy for enterprise cloud computing. Cloudforce NYC (Part 1 of
www.salesforce.com
November 27th, 2010 → 9:29 pm @ John M Perez
Mark DiMaurizio, VP of Technology Solutions for Comcast Spectacor, discusses how Salesforce for Twitter helps the Philadelphia 76′ers and Flyers stay better connected with their customers and fan base. www.salesforce.com/servicecloud2
November 27th, 2010 → 9:25 pm @ John M Perez
Salesforce for Twitter lets companies join the real time conversation in the fastest growing social community. In this demo, Kraig Swensrud shows how Twitter is now fully integrated into the Service Cloud. www.salesforce.com/servicecloud2
November 27th, 2010 → 9:25 pm @ John M Perez
Kraig and Alex talk demonstrate the latest innovation for the Service Cloud: Salesforce CRM for Twitter. Frank Eliason, the Director of Digital Care for Comcast (aka comcastcares on Twitter) discusses how Twitter is an integral part of Comcasts customer service strategy. Part 4 of 8 from the Cloudforce Event, held in New York City March 23rd 2009. www.salesforce.com