December 25th, 2009 → 5:45 pm @ John M Perez

In our initial release of Social CRM Tools, we utilized the Twitter Search API located at http://search.twitter.com to display the search results of any leads and contacts that you attempted to Search and Import records for. When querying, you recieved no results, or innacurate results in the table. This was occuring due to the fact that the search was searching for conversations and not the Twitter Profile Name. In the 3.2 Beta Version of Social CRM Tools, we have fixed this so that it searches for First and Last name via the Twitter Profile Name by using the Tweepz API. In this version we have fixed the Twitter Look up to ensure that it utilizes the Tweepz Search Engine vs. the Twitter Search Engine. Previously, the Twitter Search and Import Function would look for the first and last name of a lead or contact in Twitter Conversations. This was not resulting in finding many results in the search engine. In this release, it will enable you to import Twitter Profiles by First and Last Name.