Demo

Capturing & Importing Facebook Info about on Contacts & Leads


Social CRM Tools brings the world of Social Media into Salesforce.Com by allowing you to seamlessly integrate and import Facebook, Twitter, and LinkedIn information of your leads, accounts, and contacts into Salesforce.Com. In this demo of Social CRM Tools you will learn how to look up, search, capture, and import Facebook Info about on Your Contacts & Leads. Download for Free at http://www.socialcrmtools.com. Also available on App Exchange.

Social CRM Tools Plugin for Salesforce.Com – Lead View


This demo shows you how to get Linkedin, Facebook, and Twitter information from your leads stored in Salesforce.Com. Track what your leads are discussing on the web, what are their interests, who they know that you might know, and more. Download for Free at http://www.socialcrmtools.com. Also available on App Exchange.

Social CRM Tools Plugin for Salesforce.Com – Account View


This demo shows you how to get Linkedin, Facebook, and Twitter information from your Accounts. Realtime Twitter Monitoring on your accounts, Google Map integration, and more. Track what account activity is happening on the web, and much more. Download for Free at http://www.socialcrmtools.com. Also available on App Exchange.

Social CRM Tools Plugin for Salesforce.Com – Twitter Support


This demo shows you how to Monitor Twitter conversations for your brand or product and provide realtime Customer Support through the creation of Support Cases in Salesforce.Com. Listen, Engage, Support and Track your support cases using SocialCRMTools and Salesforce.Com. Download for Free at http://www.socialcrmtools.com. Also available on App Exchange.

Realtime Lead Generation using Social CRM Tools and Salesforce.Com


This demo illustrates how you can perform realtime Twitter Keyword Searches using SocialCRMTools and generate leads into your Salesforce.Com database. The new features in the SocialCRM Suite of tools allows you to monitor the conversations on key search terms, and then create support cases or leads in SFDC.

Twitter Integration


Do you want to get more social with your existing and new customers? Traditional CRM is all about tradiitional data like Name, Email, Address, etc. Today’s prospects and customers are having conversations on Twitter and Social CRM Tools is here to help.

This is a demo of Social CRM Tools in action with Salesforce.Com. This tool will integrate your Salesforce.Com’s Contacts, and Leads seamlessly with those Customers and Leads who have Twitter. This demo shows you how to do a look up of a customers twitter profile, and seamlessly import it into Salesforce.Com’s Contact, and Lead Records. The application imports Twitter information like Bio, Picture, Website URL, into Salesforce.Com so you can constantly stay up to date and connect with your customers online while working withing your CRM system.

A Social CRM Customer Profile in Salesforce.Com


Service-Push’s new suite of Social CRM Products for Salesforce.Com illustrates how to link Twitter, LinkedIn, and Facebook information about your customer right within Salesforce.Com. Attached are a high level suite of features:

  • Lookup Twitter, Linkedin, and Facebook information regarding your Contacts.
  • Automatically Monitor Customer Conversations.
  • Seamlessly Create Leads from Twitter
  • Import Twitter Conversations into Lead or Contact Records.
  • Import Facebook Profile information into Lead or Contact Records.
  • Track Lead Source Information as a Facebook, Twitter, or Linkedin Source.
  • Track company conversations.
  • Lookup Company Fan Pages.

Twitter Customer Support


Here is a video Demo showing you how to monitor support issues within the Twitterverse from within your CRM system. This demo illustrates Salesforce.Com monitoring Technical Support Issues occuring in Twitter, all the while seamlessly creating support cases from the Twitter Conversations. This is a set of upcoming features for an application called Social CRM Tools that will be available soon on app exchange.

Social CRM Tools Integration with Facebook


Do you want to get more social with your existing and new customers? Traditional CRM is all about traditional data like Name, Email, Address, etc. Today’s prospects and customers are having conversations on Facebook, Twitter and Social CRM Tools is here to help.

This is a demo of an application called Faceforce.Com that was written by Clara Shih. It demonstrates the ability to integrate your contacts in your Saleforce.Com system with their Facebook information. This is ideal to keep track of your customers business and personal interactions. This feature will be incorporated in Social CRM Tools. Coming soon in July 2009.

Social CRM Tools with More Twitter Integration


Do you want to get more social with your existing and new customers? Traditional CRM is all about traditional data like Name, Email, Address, etc. Today’s prospects and customers are having conversations on Twitter and Social CRM Tools is here to help.

This is a prototype demo of an upcoming Social CRM Tool that will integrate your Salesforce.Com’s Contacts, and Leads seamlessly with those Customers and Leads who have Twitter. This demo shows you how to do a look up of a customers twitter profile, and seamlessly import it into Salesforce.Com’s Contact, and Lead Records. The application imports Twitter information like Bio, Picture, Website URL, into Salesforce.Com so you can constantly stay up to date and connect with your customers online while working withing your CRM system.

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